Instawork - Lead Product Designer

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Every restaurant owner’s worst nightmare

Running a restaurant is no picnic. You have to worry about the quality of your ingredients, cash flow, health inspectors and even the weather. But arguably the biggest nightmare is staffing. Not just finding good people in the first place, but figuring out what to do when the dishwasher, the line cook, and the hostess all call in sick on your busiest night of the week. You could spend hours on the phone looking for someone, or with a few quick taps on Instawork, book a vetted, qualified staffer instantly. They call it the “Uber for Staffing”, and it works like a charm. They’ve launched in the biggest cities in the US, and are quickly expanding nationally, with aims to go global quickly. The company is backed by some of the best investors in tech, including Bill Gurley at Benchmark, and they’re poised for continued rapid growth. Derek Nordquist, the Head of Product at Instawork, is looking for a lead product designer who’s highly empathetic, passionate about helping others, and effective across the full range of product design functions (from research to pixel-perfect mockups). In this role, you’ll take high level product ideas from conception through execution, and partner with the product/engineering team to own and achieve business goals. You’ll also mentor our existing team of 2 talented product designers and implement the design tools and processes needed to build the foundation of a high functioning, global design team. This is a great leadership opportunity for someone ready to take the next step in their design career.


About the role

What you'll do:

  • Take high level product ideas from conception through execution, across web and mobile. We are a small team so you'll work across a wide range of areas - product strategy, user research, and UX/UI design in particular.
  • Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals
  • Mentor our existing team of 2 talented product designers and implement the design tools and processes needed to build the foundation of a high functioning, global design team

You should have:

  • 5+ years experience as a product designer across web and mobile
  • Mastery in design tools like Figma or Sketch
  • A passion for hard problems and helping people


In a Nutshell
  • Company
    Instawork
  • Job Title
    Lead Product Designer
  • Location
    San Francisco, CA
  • Company Values
    • Bias for Action
    • Empathy, Trust, and Candor
    • Always be Learning
  • Hiring Manager
    Derek Nordquist
    Derek Nordquist
    Head of Product
    Analytical and results-oriented product leader. Passionate about good food, craft beer, and spicy chips.
The Team
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    Apporv Narang Product & Design
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    Emily Rogers Sr. Product Analyst
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    Danielle Knudson Engineer
The Company

About the role

What you'll do:

  • Take high level product ideas from conception through execution, across web and mobile. We are a small team so you'll work across a wide range of areas - product strategy, user research, and UX/UI design in particular.
  • Take joint ownership of metrics and strategy with the product team, and work collaboratively with engineering and operations to achieve goals
  • Mentor our existing team of 2 talented product designers and implement the design tools and processes needed to build the foundation of a high functioning, global design team

You should have:

  • 5+ years experience as a product designer across web and mobile
  • Mastery in design tools like Figma or Sketch
  • A passion for hard problems and helping people


Depending on your country, the tax implications will be determined and followed. Please check our FAQ for more details or email us at info@redballoons.co.

Depending on your country, the tax implications will be determined and followed.
Please check our FAQ for more details or email us at info@redballoons.co.